Chapter 9 The Script Can't Stop
Chapter 9 The Script Can't Stop
Zuo Ziliang's company is located on the 4th floor of Building B15K in the Entrepreneurship Park. It only occupies two offices and a conference room on the entire floor. Next door is a small company that makes independent games.
He also created a corporate culture in a small space. On the wall opposite the entrance, it says "warm the heart with passion, heal the soul with sincerity". There is a sign hanging at the door that says "Wen Ai". This is the name of their APP. In this way, passers-by are confused, and no one knows what their company does specifically.
During the period when Wang Zixu turned a deaf ear to the outside world and focused on creating, the monthly download volume of "Wen Ai App" jumped from four figures to five figures. The user rating also increased from 4.2 to 4.5, which made it eligible for recommendation in the search bar of the App Store.
After the regular meeting every Monday, the department would send the weekly report to Zuo Ziliang's email. This Monday morning, he opened it and found that the weekly turnover had increased by 400% month-on-month. He was shocked on the spot. Like Wang Zixu, he repeated the calculation three times before confirming that it was this number.
At that time, the operations director Huang Da was reporting to him in his office. Although it was a happy event, he looked very embarrassed: "Boss, the number of users has increased dramatically, and we don't have enough speech therapists. Many users can't be matched with anyone for a long time, and the loss is very serious."
Zuo Ziliang thought about it and said, "Let's start an incentive plan. Give money to those who receive 15 or more orders per day, 30 or more orders, and 50 or more orders per day to get them moving."
Wen Ai's speech therapists are not regular employees. They are a bit like online taxi drivers. Most of them are part-time players, so the platform does not have much control over them. They can only win people over by increasing their salary. Fortunately, this trick works every time.
The operator said, "Okay, but there is another problem. They are now asking for the script, saying that they won't talk without it."
Zuo Ziliang said: "With so many new users, won't the old scripts be reused?"
The operation said: "But if you use it repeatedly, it will eventually run out. Boss, I don't have any opinions, I'm just giving you some feedback. The output of our script team is still too small. Should we expand that team appropriately?"
Zuo Ziliang remained silent and said nothing, looking like he was thinking. In the company, apart from him, only one person knew about Wang Zixu's existence, and other employees thought that those scripts were made by an extra-staff team of the company, and no one knew the true face of Lushan.
He didn't want the prince to make a false appearance for the time being, for many reasons.
Huang Da said: "Boss, I have a suggestion."
Zuo Ziliang said: "You say."
Huang Da said: "I think we should break down departmental barriers, establish an end-to-end content matrix, align the granularity of different teams, form a short, flat and fast differentiated approach, use the needs of speech therapists as a starting point, improve the script team's perception of content, force the increase in production capacity, thus forming a joint force and improving the underlying logic of our platform operation..."
Zuo Ziliang frowned: "Speak human language!"
The operation team quickly asked: "Can you introduce the script team to us and add them to the group so that the speech therapist can communicate with them directly? Wouldn't that be more efficient?"
Zuo Ziliang stared at him with a half-smile and said, "Why don't we just build another script module to connect directly to the speech therapists and let them charge by piecework?"
The operator was stunned and said, "As expected of the boss, this idea is really wild. It's not impossible, but it requires the script team to be willing to cooperate. The nature of their work is more creative, and charging them by piece may reduce the quality..."
Zuo Ziliang said, "Go away, can't you tell that I'm talking nonsense? First, implement what I just said. All of you operators should urge the speech therapists in the group to take more orders. I have never seen anyone who doesn't want to make more money!"
……
Huang Da returned to his workstation, and the other operators came over and asked, "How is it?"
He said: "Not very good, I was criticized by my boss."
The person next to him said, "I've said it before. This script team should be the core secret of our company. It's the moat of our app. How can we just hand it over? In this day and age of fierce competition, there's no guarantee that it will be poached by some former employee. Then..."
He stopped talking at this point, knowing he shouldn't continue, but his meaning had been conveyed.
Huang Da said, "But the confidentiality measures are too confidential. Until now, everyone can only see the product. We have no idea whether the other party is a single person or a team, how big the team is, or what their professional background is. And they are almost the core of our work. How are we going to prepare monthly reports on the plan in the future?"
On the surface, he was worried about the monthly report of the project, but in fact, he was resentful and just complaining. The app that competes with "Wen Ai" has been aggressive recently, and it seems that it is going to completely put an end to "Wen Ai". It can be said that this is a critical moment for its survival.
Of course they should save themselves at this juncture, but they should follow his ideas, standardize speech therapy language, set up standardized courses, and improve the quality of employees, instead of being like the boss, who got a bunch of scripts from somewhere. The key is that these scripts are so damn well written that they really helped Wen Ai save herself, and it even seemed like the west wind was overwhelming the east wind.
It feels like the line can't be connected, and the boss took a chopstick from somewhere and put it into the chassis, and the line was connected inexplicably. Although it does work, this kind of work makes everyone feel very insecure.
Complaints aside, work still needs to be done. After he finished speaking, his colleague was still immersed in the previous topic:
"It should be a team, a small team. The scale is not very large, with a creative core. The writing style should be uniformly checked, and the style is very neat..." Huang Da opened the large group of speech therapists, conveyed Zuo Ziliang's spirit just now to the group, and tagged everyone. Soon, he received a row of "received" and the screen was filled with crazy comments.
As the boss said, there is no one in this world who doesn't like to make money. When these guys heard about the incentives, they all shouted that they were going to start taking orders like crazy.
But when a group member asked a question, everyone else started asking three soul-searching questions:
“When will the new script be sent out?”
“Can you send the new script soon?”
“Can you give me a few more scripts every day?”
Huang Da typed in the group: "The scripts will still be issued on time every day. Don't rely too much on the scripts. This is our internal learning material. It is a benefit and also a spur. After you have thoroughly understood the scripts, you should think more divergently, draw inferences from one example, and interpret them in new ways, instead of asking for scripts every day."
The group fell silent for a moment, and after a while, someone broke the silence.
Sunny and cheerful Sakura: [I'm lying down. I can't learn that kind of writing style. Anyway, please send the script quickly. I can't chat without the script now. ]
After he said that, other group members quickly followed suit, copying and pasting a long row of them, and all followed suit and added one.
Huang Da rubbed his forehead.
……
Where there are people, there are rivers and lakes. Four people in a girls' dormitory can create five groups. In addition to the large group established by the official, there are also many small groups among the "Wenai" speech therapists. The sunny and cheerful Sakura-chan started a trend in the official group, and then she started talking in the small groups of several head speech therapists.
Sunny and cheerful Sakura: [Do you think I should go to the operation department to ask for the script teacher's contact information? I have some questions that I can't figure out, and I want to ask that teacher, urgently. ]
Someone in the group responded quickly.
Innocence Poet: [It is impossible to get it. If we can directly connect with the script team, what is the point of official operation? ]
Sunny and cheerful Sakura: [Official is still useful, at least there is a platform. And I checked the enemy station, it has been pressed to the ground by Wen Ai for a while, and it may be shut down. ]
Innocence Poet: [No, it’s an asset-light industry. As long as they have a few thousand fixed fans, they can survive. ]
Sunny and cheerful Xiaoyingjiang: [Is the poet engaged in investment and financing? How do you know the market so well? ]
Innocence Poet: [No. I write about overbearing CEOs, so I understand a little.]
Sunny and cheerful Sakura-chan: [……]
zed: [As a gay man, I feel like everyone has shit in their pockets. Mmm, beautiful.]
Sunny and cheerful Sakura-chan: [Z-God has started his unique nonsense again. ]
Innocence Poet: [How much revenue did Yingjiang have this month? Did it equal last month? ]
Sunny and cheerful Sakura: [It’s already 7, almost the same as last month, and it’s only the beginning of the month! ]
Innocence Poet: [Yeah. The number of orders this month is really terrifying. I won’t say more. I’m going to pick up money.]
Sunny and cheerful Sakura-chan: [Well, let’s go pick up some money~]
zed: [This is a chat group, don’t talk about work here. ]
After he finished speaking, the group returned to calm.
(End of this chapter)