Chapter 515 Ordering His Men
Gao Yuliang frowned, walked forward, and said politely: "Sir, do you have any questions? Our meals are made with care. If you are not satisfied with anything, you can raise it and we will do our best to improve it."
However, the customer was not satisfied, "Improvement? This is inedible! You are deceiving consumers!"
Gao Yuliang was a little confused. Their restaurant has always paid attention to the quality and taste of the dishes. How could it suddenly be said that the food was unpalatable? He carefully observed the guest's expression and found that there was a hint of unnaturalness in his eyes. Gao Yuliang's heart moved and he began to doubt the purpose of this guest's visit.
At this time, Qi Tongwei also came over. Seeing the customer's bad attitude, he became angry. "What do you want to do? If you are looking for trouble, we will not be polite." Qi Tongwei said in a tough tone.
The customer was not afraid at all, "Why? Your restaurant's food is bad and you won't let people say it? I just want everyone to know the true face of your restaurant."
Gao Yuliang and Qi Tongwei looked at each other, and they both realized that this customer might have come prepared. Gao Yuliang said calmly: "Dear customer, since we opened the store, we have always paid attention to customer feedback. If you really think there is something wrong with the food, we can refund you or make a new one for you. However, if you come here to make trouble on purpose, we will not sit idly by."
The customer sneered, "Refund? Make a new one? I think you are guilty. I'm telling you, I will tell everyone about your restaurant and make sure you can no longer operate."
After saying that, the guest turned around and was about to leave. Gao Yuliang and Qi Tongwei quickly stopped him, "You can't just leave like this. You have to explain everything clearly."
But the guest struggled to break free from their hands, "Just wait and see." Then he walked out of the restaurant without looking back.
Gao Yuliang and Qi Tongwei watched the guest leave with worries in their hearts. They knew that the appearance of this guest was definitely not accidental. They began to investigate the matter and soon found clues. It turned out that this guest was sent by the opposite restaurant to deliberately cause trouble. Seeing that Gao Yuliang and his restaurant's business was getting better and better, the opposite restaurant was jealous and came up with this method to disrupt their business.
Gao Yuliang and Qi Tongwei were furious. They had not expected their competitors to be so unscrupulous. They decided that they could not just sit there and wait for death, and had to take action to protect their restaurant.
They first found the village leaders and reported the situation to them. The village leaders took it very seriously and said they would investigate the matter as soon as possible and give Gao Yuliang and his team an explanation. At the same time, they also reminded Gao Yuliang and Qi Tongwei to take precautions to avoid similar incidents from happening again.
After Gao Yuliang and Qi Tongwei returned to the restaurant, they began to think about countermeasures. They knew that in order to solve this problem, they had to improve the competitiveness of the restaurant and make customers truly recognize their food. So they decided to make a comprehensive upgrade of the restaurant.
They first adjusted the dishes. Gao Yuliang developed some new special dishes with his cooking skills. These dishes were not only unique in taste but also nutritious, and soon became popular with customers. Qi Tongwei was responsible for improving the service quality of the hotel. He trained the waiters and asked them to serve customers more enthusiastically and attentively. At the same time, he also set up some warm reminder signs in the hotel to make customers feel the warmth of home.
During this process, Gao Yuliang and Qi Tongwei also encountered many difficulties. For example, the development of new dishes requires constant attempts and innovations, and sometimes failures; the training of waiters also takes a lot of time and energy, and the results may not be immediate. However, they were not defeated by these difficulties, but worked tirelessly.
After a period of hard work, the restaurant's business finally returned to its former prosperity. Customers praised the restaurant's new dishes and high-quality services and recommended them to their friends. The restaurant across the street saw that Gao Yuliang's restaurant not only did not fail, but became more prosperous, and was filled with jealousy and helplessness.
However, Gao Yuliang and Qi Tongwei did not let down their guard. They knew that their competitors might take action again. They decided to continue working hard to continuously improve the competitiveness of their hotel and make their hotel invincible in the fierce market competition.
With the efforts of Gao Yuliang and Qi Tongwei, their restaurant business became more and more prosperous, which made Wang Xiaohei, the owner of the restaurant opposite, jealous. Wang Xiaohei sat in his dim office, tapping his fingers rhythmically on the table, with a gloomy face.
"Hmph, Gao Yuliang and Qi Tongwei, don't think you can keep being so proud." Wang Xiaohei said to himself, gritting his teeth.
He called over a few of his trusted men, all of whom had fierce looks on their faces. Wang Xiaohei looked at them and said, "We can't just watch their restaurant get better and better. We have to take action to let them know who is the boss here."
One of the men asked, "Boss, what should we do?"
Wang Xiaohei narrowed his eyes and said, "Let's start with their food suppliers. Contact those suppliers and ask them to raise the price when selling to Gao Yuliang and his team, or simply cut off their supply. I don't believe they can make delicious meals without good ingredients."
The subordinates nodded and immediately went to carry out Wang Xiaohei's orders.
At the same time, Gao Yuliang had already learned of Wang Xiaohei's plan. Gao Yuliang and Qi Tongwei urgently discussed countermeasures. Gao Yuliang frowned and said, "This Wang Xiaohei will not give up. We have to think of a way to deal with it."
Qi Tongwei thought for a moment and said, "Teacher, we can't just sit there and wait for death. We can look for new food suppliers, or have a good talk with existing suppliers and win their support."
Gao Yuliang nodded in agreement: "Well, Tongwei is right. We can't let Wang Xiaohei lead us by the nose. We must also strengthen the management of the hotel, improve the quality of service, and make customers more satisfied."
Therefore, Gao Yuliang and Qi Tongwei split up. Qi Tongwei went to find a new food supplier, while Gao Yuliang stayed in the restaurant to calm the emotions of the employees and customers.
Qi Tongwei went around and finally found some reliable new suppliers after much trouble. Although the price might be slightly higher, the quality is guaranteed. Gao Yuliang told the employees about the current difficulties in the restaurant and encouraged everyone to unite and face the challenges together.